Filling the Gap | Dental Charity | Give the Gift of a Smile Filling The Gap | Dental Charity | ADA NSW Red Cross Clinic provides vital treatment to asylum seekers

ADA NSW Red Cross Clinic provides vital treatment to asylum seekers

Posted on September 12th, 2019


  • Four dental teams saw 23 patients
  • The patients spoke six different languages including Tamil, Bengali, Mandarin, Farsi, Bengali and Tamil
  • Treatment worth $7,615.72 was provided.

A Red Cross Clinic held at ADA NSW has treated 23 patients and provided treatment worth more than $7,600 to asylum seekers who have no access to dental treatment in Australia.

The clinic was made possible due to the generosity of a team of dentists, dental assistants and ADA NSW staff who provided the treatment pro bono.

For the past ten years, ADA NSW members have been providing pro bono treatment to asylum seekers in partnership with the Red Cross. Over that time, we have treated more than 1000 people providing treatment worth more than $500,000.

The team included four outstanding volunteer dental assistants with two of the DAs currently studying dentistry at Charles Sturt University (CSU). A total of 15 patients need ongoing treatment and some will receive that in upcoming clinics and others will be treated in private practice through our network of volunteer dentists.

Two patients were referred externally for prosthetist services, and one to Sydney Dental Hospital for treatment under general anaesthetic. There were also three to see specialist OMFS practitioners and one to a general dental practitioner for a post-core/crown restoration.

Dental Assistant and CSU student Connie Li said this had been the third rescue day she has participated in.

“It’s been a great experience. I enjoying helping the patients. Every case is new and interesting and it’s a real test of your own knowledge,” Ms Li said.

“One of the patients told me, ‘this is only the second clean (of my teeth) I’ve had’. I will remember that for a while. It’s been wonderful seeing patients happy and smiling too. When you see their faces, it makes your effort worthwhile. It’s been an eye-opening experience for me and I hope I can do it again,” Ms Li said.

Casual Dental Assistant at the St Ives Dental Group, Rohan Tailor, said this had been his first Red Cross Clinic and one of his first volunteering activities.

“The main reason I got involved with dentistry is the thought of helping people who need it and that’s what we are doing here.  It’s also helping people access healthcare which they would otherwise struggle to do, which is hugely important,” Mr Tailor said.

“I like how it’s on-the-spot assessing of patients. You don’t know who the next person will be or what the help they need. It’s a good test of your working knowledge.

“At my practice I work with the same great team of dentists every day, so it’s terrific coming to a day like this. You are meeting and working with new dentists but also knowing we are coming together to serve a better purpose. It’s been a new experience and an enjoyable one.”

ADA NSW Staff:

Dr Jane Pinchback – Clinical Supervisor
Three NSW CPD staff – Hayley Smith, Gitti Zachman and Queenie Chen
Madeleine Martin – ADHF NSW State Coordinator
Jessica Smith – Dental Clinic and Patient Coordinator

Volunteer Dentists:

Dr Thien Nhien Nguyen
Dr Oliver Colman
Dr Danneil Wood
Dr Sonia Lee

Dental Assistants:

Rohan Tailor
Wendy Scriven
Connie Li
Katrina Nhan

Patients from these charity partners:

Red Cross
Jesuit Refugee Service
House of Welcome
Asylum Seeker Centre

ADA NSW holds regular dental aid clinics at St Leonards in Sydney. We always need volunteers. To get involved, go to or phone (02) 8436 9942.

Latest News

Filling gaps, changing lives: Article by Pro Bono Australia
17 January 2023
Bite Magazine media coverage – Charity calls on government to support immigrants’ oral health care
22 November 2022
Filling the Gap featured in ABC News story highlighting Australian oral health inequalities and possible solutions
8 August 2022
Dental Workforce call for Greater Government Funding – WIN News Albury
5 August 2022
Medicom donates $1OK of PPE to help Filling the Gap – Australasian Dental Practice Magazine
24 May 2021
Bite Magazine Coverage: Charity ‘fills the gap’ for vulnerable patients
1 December 2020
array(17) { ["custom_css_post_id"]=> int(718) ["nav_menu_locations"]=> array(1) { ["top"]=> int(10) } ["ftg_donate_display"]=> string(4) "show" ["ftg_under_construction"]=> string(4) "hide" ["ftg_signup_display"]=> string(4) "show" ["ftg_site_status"]=> string(6) "normal" ["custom_logo"]=> int(8583) ["header_text"]=> int(0) ["ftg_contact_address"]=> string(51) "Level 1, 1 Atchison Street
St Leonards NSW 2065" ["ftg_contact_phone"]=> string(14) "(02) 8436 9946" ["ftg_contact_email"]=> string(26) "[email protected]" ["ftg_editor_display"]=> string(4) "hide" ["sidebars_widgets"]=> array(2) { ["time"]=> int(1551911490) ["data"]=> array(2) { ["wp_inactive_widgets"]=> array(0) { } ["home-bottom"]=> array(1) { [0]=> string(16) "wpforms-widget-2" } } } ["ftg_donate_url"]=> string(47) "" ["ftg_login_function"]=> string(4) "hide" ["ftg_contact_person"]=> string(0) "" ["ftg_sponsor_display"]=> string(4) "hide" }